OEM drivers are handpicked and include customized features and solutions to platform-specific issues. For assistance specific to Intel® oneAPI Base Toolkit , we recommend posting your concerns on Intel® oneAPI Base Toolkit forum. We do apologize for the misunderstanding.Ģ- The driver or software for your graphics component might have been changed or replaced by the computer manufacturer (OEM). However, just for clarification purposes, we don't handle " Registration, Download, Licensing, and Installation issues" regarding the Intel® oneAPI Base Toolkit. Please reply to the email in order to provide us with the Intel® SSU report to avoid exposing sensitive information in the communities.ġ- In order to set the right expectations, since this is the forum related to Graphics questions and issues, we will be glad to assist you with the verification of the graphics driver version and status. I will send you an e-mail to the e-mail address associated with your community profile. To save your scan, click Next and click Save.Click the menu where it says " Summary" to change to " Detailed View". The Intel® SSU defaults to the " Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer. ![]() If you still need assistance to update and verify the system is running the latest graphics driver for Intel® HD Graphics 4600 (despite the GPU is not supported for Intel® oneAPI Base Toolkit), please run the Intel® System Support Utility (Intel® SSU) to gather more details about the system. We hope that the information provided by Zhiqi_T_Intel has been helpful to clarify your concerns regarding the issue with Intel® oneAPI Base Toolkit. ![]() Hello you for posting on the Intel® communities. I'm not that proficient with this stuff so if there's an obvious fix that I'm missing I'd really appreciate it. Contact your computer manufacturer for the latest driver for your computer.” Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. The Intel Driver & Support Assistant is not able to update the driver. When I go to the intel driver support assistant they say “A customized computer manufacturer driver is installed on your computer. Please obtain the appropriate driver from the computer manufacturer" "The driver being installed is not validated for this computer. I tried to install the Windows 10 DCH Drivers but I get the error: Graphics: NVIDIA GeForce GTX 970M driver version 26.Īll of these are updated with the latest drivers so I'm not sure what's going on. ![]() Integrated Graphics: Intel(R) HD Graphics 4600 driver version 20. Please reference the GPU section at about GPU driver version(s) and installation information." "Intel Graphics Driver for Windows not found.įor developing and running applications for GPU on this system, a newer version of the Intel Graphics Driver is required. Attempting to install the oneAPI Base Toolkit but I get the prerequisite error message:
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